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Privacy Policy Your Privacy RightsWe appreciate the trust you place in Smith Brothers, and we are committed to respecting your privacy and the security of your personal information. This privacy policy, effective September 29, 2005, describes the information we collect and how we use it. We always welcome your questions and feedback. For privacy-related issues, please contact us at: Smith Brothers 7833 I-35 Denton, TX 76207 800-433-5558 info@smithbrothers.com Contents
Information We CollectWe may collect information (including name, address, telephone number, e-mail address, and credit card information) when you: We may also combine this information with data that is publicly available and data that we receive from other reputable sources. We maintain this data, along with a record of your purchases, in a secure database. We also gather information about how visitors navigate through our Web site by using “clickstream” data gathered with "cookies," and may also use other online tools such as "pixel tags,” as described below. How We Use Information We CollectInformation We Share with OthersWe contract with other companies to provide certain services, including credit card processing, shipping, e-mail distribution, market research, and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Smith Brothers. From time to time, we make our mailing list (names and addresses only) and information concerning general shopping activity available to carefully screened retailers whose products we believe will be of interest to you. If you prefer that we do not share any information with these companies, please contact us. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your ChoicesSmith Brothers 7833 I-35 Denton, TX 76207 800-433-5558 info@smithbrothers.com If you do not want us to provide your name and address to other companies for promotional purposes, please contact us at: Smith Brothers 7833 I-35 Denton, TX 76207 800-433-5558 info@smithbrothers.com Because mailings are planned in advance, it may take several weeks or more for your request to become effective. If you continue to receive unwanted communications of any kind, please contact us, and we will make every effort to correct the situation. Cookies and Pixel TagsA cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you. For example, we use cookies to: We may also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags may also enable us to send you e-mail in a format you can read and let us know when you have opened an e-mail message from us. We also may contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than Smith Brothers. How We Use E-mailLinks to Other SitesIf you click on a link with in the Smith Brothers site that takes you to another site, you understand that while on their site they have established their own privacy and security policies. Updating or Reviewing Your InformationSecurityWhen you make a purchase, request a catalog, or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format. Privacy of Children on Our Web SitePolicy ChangesQuestions or Comments? |
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